Privacy Policy

Lockely operates a single luggage storage point in central Athens and is the data controller for the personal data described here. Contact us at [email protected] for any privacy request.

Booking data: your email address, optional name and phone number, the number of bags, and your drop-off and pick-up times.

Payment data: handled entirely by Stripe. We store only the payment reference and the amount — never your card number.

Sign-in data: the one-time codes we email you are stored hashed and expire within minutes.

Operational data: check-in and check-out timestamps, and CCTV footage inside the storage area.

To perform the storage contract you booked, to identify you at the counter, to handle refunds and disputes, and to meet Greek tax and accounting obligations.

Booking and invoice records are kept for the statutory accounting period. CCTV footage is deleted on a short rolling cycle. Sign-in codes are deleted after they expire.

Stripe for payment processing, our email provider for transactional messages, and our hosting provider. We do not sell personal data or use it for advertising.

You can request access, correction, deletion or a copy of your data, and object to processing. You may also complain to the Hellenic Data Protection Authority.

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